Terms and conditions

1. Scope and parties

These terms are addressed only to professional customers acting in the course of their business. The supplier is Pierre Galle, sole proprietorship (entreprise personnelle) trading as Nataru Labs, BCE / TVA BE 1044.922.107. Contact: contact@kaplim.eu. Consumers may not subscribe on the basis of these B2B terms.

These terms are not yet contractual: the applicable version will have to be communicated and expressly accepted before any order. Joining the waiting list does not constitute an order.

2. Service and scope

Kaplim provides assistance in reading cash limits according to the countries and situations covered. The functions included are those described in the accepted offer. Access, authentication and subscription management will be provided by the central administration, which is distinct from the public site.

Kaplim is a guidance tool, not legal advice. It does not guarantee that a sale may be accepted, that no fine will follow, that anti-money-laundering duties are fully met, or that a reporting obligation is satisfied. A record does not certify the customer’s identity or the truth of the facts entered. Official texts prevail.

3. Subscription, access and the customer’s duties

Before activation, the customer checks their professional identity, the order summary, the price, the scope, the countries covered, these terms and the privacy notice. A confirmation on a durable medium will have to be sent. The date on which subscriptions open will be communicated to those on the waiting list.

The customer is responsible for the accuracy of the data, for managing authorisations and for keeping credentials confidential. They must not try to circumvent a rule by splitting a transaction. They must check the conditions of any tourist regime and keep for themselves the documents that the law requires. They must not send any identity document or sensitive data not expressly provided for in the contract.

4. Price, VAT and payment

Proposed rates per point of sale and per month: Boutique €39, Pro €89, Networks by quotation (a decreasing price per shop). Reference amounts are exclusive of tax. The supplier states that it benefits from the tax exemption under article 56bis of the Belgian VAT Code: « TVA non applicable ». Invoicing rules and any cross-border obligations will be verified before opening.

The billing period is monthly. The payment provider, accepted methods, due date and invoicing arrangements will be specified when subscriptions open. No card and no payment are requested in order to join the waiting list. Interest and late-payment charges may be applied only under conditions accepted in advance and within legal limits.

5. Launch offer

The launch offer of −50% for 3 months is reserved for houses registered on the waiting list before the service opens. For a subscription taken out at opening by a house so registered, a 50% reduction on the public monthly rate of the plan subscribed applies for the first three months (Boutique €19.50 instead of €39, Pro €44.50 instead of €89, exclusive of tax). At the end of those three months, the normal rate of the plan applies. The reduction is neither transferable nor combinable.

Joining the waiting list is not an order and involves no payment. The treatment of a change of plan during or after the promotional period, and the arrangements for moving to the normal rate, will be specified when subscriptions open. No automatic debit will be initiated without prior information and agreement.

6. Duration and termination

A monthly subscription is contemplated, renewed each month, with no minimum term. The customer will be able to terminate from the central area or through support under a procedure to be specified; termination will take effect at the end of the paid period then running, with no further debit thereafter. No pro-rata refund is provided for, except where required by law, where the default is attributable to the supplier, or by special agreement. Recovery of the data will have to be possible before closure.

7. Maintenance, updates and suspension

The service will be provided under an obligation of means, with no permanent availability guaranteed at this stage. The supplier will, so far as possible, give notice of significant maintenance or interruptions and will correct reported anomalies. The rules will be versioned; a past check is not automatically reassessed each time the law changes.

A proportionate suspension may take place in the event of a security incident, unlawful use or non-payment, after information and an opportunity to regularise where that is possible. In the event of a definitive cessation of the service, a reasonable notice period, the export of data and the fate of unused prepaid sums will have to be specified.

8. Liability

The customer remains responsible for the decision to take payment and for their professional obligations. Subject to mandatory law and to the validity of this clause between professionals, the supplier’s overall contractual liability for proven direct loss will be capped at the sums actually paid for the service in the twelve months preceding the event giving rise to the claim.

This cap is not intended to cover fraud, intentional or gross negligence, injury to life or physical integrity, or any liability that cannot legally be excluded or limited.

It does not deprive a data subject of their GDPR rights and remedies. It must not empty the essential obligation of its substance. This clause is not insurance against fines.

9. Data, security and reversibility

The customer retains control of their data. For the SaaS register, a processor agreement complying with Article 28 GDPR will have to describe instructions, confidentiality, security, sub-processors, incidents, assistance and return or deletion. Retention periods, backups and export arrangements after termination will be specified when subscriptions open. The supplier does not claim absolute security.

10. Property and prohibited uses

A non-exclusive, non-transferable right of use, limited to the plan subscribed, is granted for the duration of the subscription. The customer may not resell the service, disrupt its operation, attempt to access another customer’s data or exploit the tool fraudulently. Their data remain their own; official texts remain under their own regime.

11. Changes to the contract

Substantial changes will have to be announced on a durable medium before they take effect, with a notice period that will be specified when subscriptions open, and with the possibility of terminating without penalty. No unfavourable change will be applied retrospectively to a period already paid for.

12. Complaints and governing law

Support and complaints may be reached at contact@kaplim.eu. Hours and response times will be specified when subscriptions open. The parties will seek an amicable solution. The contract is intended to be governed by Belgian law, subject to any applicable mandatory rules. Disputes will fall to the courts with jurisdiction under Belgian law, without depriving a party of any mandatory legal protection.